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Terms, Conditions, and Privacy Policy

Terms and Conditions

Introduction

These Terms and Conditions govern the use of services provided by Doctor Mold Pro ("we," "our," or "us"). By using our website and services, you agree to comply with and be bound by these terms.

Services Provided

We provide professional mold inspection, testing, and remediation services. All services are subject to availability and our assessment of the needs of your property. We reserve the right to modify or discontinue services at any time.

SMS and Communication

By providing your mobile phone number, you consent to receive SMS messages related to mold inspections, testing results, service notifications, and emergency alerts.

Payment and Billing

Payment for services must be made according to the payment schedule outlined at the time of service agreement. We accept various forms of payment, including credit cards, bank transfers, and other approved payment methods. All payments are due upon completion of the services provided unless otherwise specified in a contract.

Opt-Out Rights

You may opt out of receiving promotional emails, SMS messages, or other communications at any time by replying STOP, following the unsubscribe instructions or contacting us directly.

Limitation of Liability

In no event shall Doctor Mold Pro be held liable for any indirect, incidental, special, or consequential damages arising from the use of our services or any other matter related to the services we provide.

Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated Terms and Conditions will be effective as of the date of posting.

Privacy Policy

Introduction

At Doctor Mold Pro, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We collect personal information, including your name, address, phone number, email address, and any other details required to perform mold inspection or remediation services. We may also collect technical information such as IP addresses, cookies, and browsing activity when you visit our website.

Use of Information

Your personal information is used to:

Provide and improve our mold inspection and remediation services .

Communicate with you about service updates, appointment scheduling, and other essential information.

Send SMS or email notifications related to your services. (for which you consent when providing your mobile phone number or email)

Respond to inquiries and customer support requests

Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your personal information may be shared with third parties only when necessary to fulfill the services you request (e.g., contractors or service partners). Your phone number, if used for SMS notifications, will not be shared with any third parties for promotional purposes.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you would like us to delete your information, please contact us, and we will remove it from our systems.

Cookies and Tracking

We use cookies and other tracking technologies to enhance your user experience on our website. Cookies help us remember your preferences and provide relevant content based on your browsing activity. You can manage your cookie preferences through your browser settings.

Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or request the deletion of your personal information. You can also opt out of receiving promotional messages or communications from us by following the unsubscribe instructions or contacting us directly.

Changes to Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. By continuing to use our services after changes are made, you agree to the revised Privacy Policy.

Contact Us

If you have any questions about our Privacy Policy or the way we handle your personal information, please contact us at: 813- 776-5200 or [email protected]

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813-776-5200